Vecinos spearheads one-stop services hub for low income WNC residents

Vecinos, a free and charitable clinic providing bilingual primary and behavioral health care in western North Carolina, is leading a $6.6 million effort to better serve the region’s uninsured and low-income residents by bringing multiple health and social services under one roof.

  • $6.6 million Community Health Hub will put health care, other services under one roof
  • Effort inspired by unmet needs especially noted by community outreach during pandemic
  • Franklin facility will improve access to services and expand providers’ capacity to serve

Last June, the clinic purchased a 15,000-square-foot building near downtown Franklin that will become the Community Health Hub, home to medical, dental, and behavioral health care, domestic violence counseling, legal services, and community advocacy – all offered on a bilingual basis. Pictured at the top of the article is the future Community Health Hub building in Franklin.

“The uninsured and low-income population in western North Carolina, in particular the Spanish-speaking population, faces significant barriers to accessing health care,” said Marianne Martinez, Vecinos’ executive director. “The Community Health Hub will allow our neighbors to conveniently receive coordinated and streamlined, high-quality services for free in their language.”

Vecinos’ focus since its founding in 2004 has been on serving farmworkers, but the clinic increased its community outreach in 2020 in response to COVID-related health care needs. The experience led Vecinos to change its charter to expand its mission and inspired the Community Health Hub concept.

In addition to Vecinos, named for the Spanish word for “neighbors,” coalition partners utilizing the Community Health Hub will include:

  • Blue Ridge Free Dental Clinic, which will continue providing dental care at its clinic in Cashiers and add four dental operatories at the Franklin location
  • 30th Judicial District Domestic Violence-Sexual Assault Alliance in Waynesville
  • El Centro Comunitario of Macon County, a Hispanic community advocacy group
  • Asheville-based Pisgah Legal Services, which provides legal services to low-income people
  • Dogwood Health Trust in Asheville provided a temporary bridge loan to finance the cost of the building purchase. The coalition launched a $6.6 million capital campaign to repay the loan and fund required renovations to the facility. The projected opening date for the Community Health Hub is early 2024.

Vecinos and Blue Ridge Free Dental Clinic are members of the North Carolina Association of Free and Charitable Clinics (NCAFCC), a network of 72 clinics offering high-quality primary, specialty and behavioral health care, pharmacy, and other services to uninsured and underserved residents at little or no cost to patients.

Vecinos will keep its current clinic and office location on the campus of Western Carolina University in Cullowhee, where it saw 732 patients in 2021, and will be able to serve an additional 2,000 patients a year once the Community Health Hub is fully operational.

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